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Making Rain: The Secrets Of Building Lifelong Client Loyalty
Professionals who work with clients or large accounts can create lifetime relationships based on these well-researched secrets. Based drawing from extensive interviews with client executives, Making Rain offers a series of provocative insights on how to shed the expert-for-hire label and develop long-term advisory relationships. Exploding the popular myth of the "Rainmaker," a dated and dysfunctio...
Hardcover: 240 pages
Publisher: Wiley; 1 edition (January 15, 2003)
Product Dimensions: 6.3 x 1 x 9.1 inches
Amazon Rank: 1216462
Format: PDF Text TXT ebook
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“As someone new to the consulting game, I needed a bit of guidance. After 15 years of teaching in high school classrooms, I have moved on to teaching teachers through a consulting company. It's been fun but challenging as my entire world up until no...”
al figure that clients no longer welcome, Andrew Sobel argues that any professional can learn to "make rain" on an ongoing basis with existing clients by developing a special set of skills, attitudes, and strategies. These innovative tips and techniques from a recognized leader in the field of professional services will enable any consultant, salesperson, or service professional to create enduring client loyalty.